Gateway Capital and FC Stone
Letter from Gateway Capital:
28 August 2009
Dear Valued Client:
We regret to inform you that Gateway Capital, LLC and Gateway Capital, Ltd are ceasing business operations and FC Stone, LLC is in the process of assuming the direct brokerage relationship for the Gateway Capital, LLC accounts currently maintained with FC Stone. Your account will be serviced by the FC Stone’s Futures Commission
Merchant employees directly.
FC Stone contact information is as follows:
Technology and Platform Support – Gateway Customer Support
Customer Support at FC Stone – 312-780-6917 (24 hours a day)
We would like to take this opportunity to thank you for allowing us to service your account.
Gateway Capital, LLC
Followed by letter from FC Stone:
August 31, 2009
Notice of change in Regulatory Status for Gateway Capital and its affect;
We have been informed that Gateway Capital will cease operating as an Introducing Broker as of end of business August 31, 2009. Effective September 1, 2009, your futures account will be serviced directly by FCStone, LLC.
Gateway Capital has also been the provider of the various technology solutions its clients utilize to access the futures markets. FCStone, LLC can not offer any representation as to how long this technology will be available to clients utilizing the various platforms provided/supported by Gateway Capital.
Gateway Capital clients have the following options;
* Continue the relationship directly with FCStone, LLC.
* Close your account and request we send funds back to you.
* Transfer your account to another FCM.
FCStone direct account requirements;
In order to maintain a direct relationship FCStone requires accounts to maintain a $25,000 minimum account balance and also utilize platforms we support directly. These platforms are COG, CTS, Pats or TT.
If you wish to close your account please email us at riskdeptfcstone.com. The email should include; name, address, account number, wiring instructions if necessary.
If you desire an account transfer please notify us by email at riskdeptfcstone.com. The email should include; name, address, account number, transfer letter.
Please be advised, as stated above, FCStone, LLC can not offer any representation as to how long the technology you are utilizing will be available via Gateway Capital. We strongly recommend you move your trading to a different technology provider no later than Friday, September 4, 2009. FCStone supports COG, CTS, Pats or TT.
Should you have any questions or concerns please feel free to contact us directly. Our risk department is available 24 hours to take your call. They will either answer your question or have someone else here at the firm respond personally. The risk department can be reached either by phone, 312-780-6917 or email, riskdeptfcstone.com.
We have had a long relationship with Gateway Capital and it is with deep regret that we assist them in winding down their business. We are also sympathetic to the disruption this causes you. Please feel free to reach out to us directly as we wish to assist in making the changes you are dealing with as smooth as possible.