I am a subscriber of your service. I am <removed>.

Can you please call me at <removed>. After downloading a new version of esignal it says that I am not a subscriber; however, I have paid through paypal.

Please change my contact email to <removed>

Thank you,

I've sent you an email. Let me know if the problem is resolved.

Sometimes eSignal struggles to connect to the authorization server and that could have been what the problem is. If it persists then let us know.

I have removed your email addresses and phone number from the above posting for privacy and also to prevent spam bots from harvesting your email addresses.

In case someone is reading this in the future:

The problem was that burger had changed his username under eSignal and so the authorization server at this end had to be updated with his new eSignal username.