Customer to Customer (C2C)

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Definition of 'Customer to Customer (C2C)'

Customer to customer (C2C) is a business model in which one customer sells a product or service to another customer. This is in contrast to business-to-business (B2B) and business-to-consumer (B2C) models, in which a business sells a product or service to another business or to a consumer, respectively.

C2C transactions can take place online or offline. Online C2C transactions are often facilitated by a third-party platform, such as eBay or Craigslist. Offline C2C transactions can take place at flea markets, garage sales, or through classified ads.

There are a number of benefits to using the C2C model. First, it can be a more cost-effective way for businesses to sell their products or services. Second, it can give businesses access to a wider customer base. Third, it can allow businesses to sell products or services that are not available through traditional B2B or B2C channels.

However, there are also some challenges associated with the C2C model. First, businesses may have difficulty in verifying the identity of their customers. Second, businesses may be exposed to greater risk of fraud. Third, businesses may have difficulty in providing customer support.

Overall, the C2C model can be a viable option for businesses that want to sell their products or services directly to consumers. However, businesses should carefully consider the benefits and challenges of this model before deciding whether to use it.

Here are some additional details about the C2C model:

* The C2C model is often used for the sale of used goods.
* C2C transactions can be facilitated by a variety of online platforms, including auction sites, classified ads, and social media.
* The C2C model can be a more cost-effective way for businesses to sell their products or services.
* The C2C model can give businesses access to a wider customer base.
* The C2C model can allow businesses to sell products or services that are not available through traditional B2B or B2C channels.
* Businesses may have difficulty in verifying the identity of their customers.
* Businesses may be exposed to greater risk of fraud.
* Businesses may have difficulty in providing customer support.

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