Front Office

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Definition of 'Front Office'

The front office is the part of a financial institution that is responsible for interacting with customers and providing them with financial products and services. This includes activities such as taking deposits, making loans, and providing investment advice. The front office is typically staffed by customer service representatives, loan officers, and investment advisors.

The front office is responsible for generating revenue for the financial institution. This is done by selling financial products and services to customers. The front office also plays a role in risk management by assessing the creditworthiness of customers and making sure that the financial institution is not taking on too much risk.

The front office is often seen as the "face" of the financial institution. This is because it is the part of the institution that customers interact with the most. The front office is responsible for creating a positive impression of the financial institution and for building relationships with customers.

The front office is a critical part of any financial institution. It is responsible for generating revenue, managing risk, and creating a positive impression of the institution. The front office is also responsible for providing customers with the financial products and services they need.

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