Competitive Intelligence

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Definition of 'Competitive Intelligence'

Competitive intelligence (CI) is the process of gathering, analyzing, and using information about a competitor to gain a competitive advantage. CI can be used to identify a competitor's strengths and weaknesses, their strategies and goals, and their market position. It can also be used to track a competitor's activities and to predict their future moves.

There are a number of different ways to gather competitive intelligence. One common method is to conduct market research. This can involve collecting information about a competitor's products, prices, and marketing campaigns. Another method is to monitor a competitor's website and social media channels. This can provide insights into their business goals and strategies. Finally, it is also possible to gather competitive intelligence by talking to customers, suppliers, and employees of a competitor.

Once the information has been gathered, it must be analyzed to identify key insights. This can be done by using a variety of tools and techniques, such as data mining, statistical analysis, and competitive benchmarking. The insights that are gained from the analysis can then be used to develop strategies to improve a company's competitive position.

CI can be a valuable tool for businesses of all sizes. By understanding their competitors, businesses can make better decisions about their own products, prices, and marketing campaigns. They can also identify opportunities to grow their business and to protect themselves from threats.

Here are some specific examples of how CI can be used:

* A company can use CI to identify a competitor's new product launch before it happens. This gives the company time to develop a counter-strategy, such as lowering their prices or launching a new product of their own.
* A company can use CI to track a competitor's sales and marketing activities. This information can be used to identify weaknesses in the competitor's strategy and to develop new opportunities for the company.
* A company can use CI to learn about a competitor's customer base. This information can be used to develop products and services that are more appealing to the target market.

CI is a powerful tool that can help businesses to improve their competitive position. By gathering, analyzing, and using information about their competitors, businesses can make better decisions and achieve their goals.

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